If you live in the United States and your Private Information may have been impacted in the Data Incident involving the ConnectOnCall Platform that occurred between February 16, 2024 and May 12, 2024, you may be entitled to benefits from a Settlement.
A $4,950,000 Settlement has been reached in a class action lawsuit involving the ConnectOnCall Platform, an after-hours on-call answering service that experienced a cybersecurity incident. The lawsuit alleges that, in February 2024, an unknown threat actor gained access to the ConnectOnCall Platform and exfiltrated data, including certain provider-patient communications. The lawsuit does not allege that, because of the Data Incident, any individual’s data was misused in any way.
The Settlement Class comprises all living individuals residing in the United States whose Private Information may have been impacted in the Data Incident.
If you are a member of the Settlement Class, you can submit a Claim Form for the following Settlement Class Member Benefits:
Dark Web and Medical Data Monitoring: You are eligible for two years with one bureau of Dark Web and Medical Data Monitoring provided through CyEx Medical Shield Complete. The Dark Web and Medical Data Monitoring will provide the following benefits: dark web monitoring, medical identity monitoring, real-time alerts, and insurance coverage for up to $1,000,000 for medical identity theft.
AND
Cash Payment A – Documented Losses: If you have actual, documented, and unreimbursed costs, expenses, losses, or charges incurred as a result of identity theft or identity fraud, falsified tax returns, or other possible misuse of your Private Information attributed to the Data Incident, you are eligible to submit a Claim for a documented losses Cash Payment for up to $5,000, subject to the below requirements.
OR
Cash Payment B – Alternate Cash: Even if you do not have documented losses, you are eligible to submit a Claim for an alternate Cash Payment for a maximum amount of $75, subject to the below requirements.
These rights and options—and the deadlines to exercise them—are explained further in the Long Form Notice and on the Frequently Asked Questions (FAQs) page of this website.
The Court must decide whether to approve the Settlement, attorneys’ fees, costs, and Service Awards. No Settlement Class Member Benefits will be provided unless the Court approves the Settlement.